Accessibility

HCD, CARC sign agreement to ensure accessible, inclusive air travel

The Higher Council for the Rights of Persons with Disabilities (HCD) and the Civil Aviation Regulatory Commission (CARC) on Monday signed a memorandum of understanding to bolster cooperation in guaranteeing the right of persons with disabilities to travel freely, independently and with dignity.

The agreement aims to develop the air transport system by ensuring the accessibility of its facilities, services and information, the Jordan News Agency, Petra, reported.

It also aims at providing reasonable accommodation on an equal basis with others, in line with the Law on the Rights of Persons with Disabilities No. 20 of 2017, the Civil Aviation Law, relevant international standards, and CARC’s commitments made at the Global Disability Summit 2025.

The MoU was signed by HH Prince Mired, Chief Chamberlain and HCD President, and Chairman of the Board of Commissioners and CEO of CARC Dhaifallah Farajat, the Jordan News Agency, Petra, reported.

During the meeting, Prince Mired highlighted the importance of inclusive tourism as a national investment that opens new horizons for economic growth and ensures equitable access to opportunities offered by the tourism sector.

Failing to invest in making tourist destinations and services accessible not only deprives persons with disabilities of their right to travel, but also leads to lost economic and investment opportunities that could otherwise boost the sector's growth and competitiveness nationwide, the prince stressed.

Prince Mired added that promoting inclusive tourism requires ensuring accessibility across all stages of travel, from air transport services and airport facilities to reaching and enjoying tourist destinations independently and safely.

He noted that the MoU marks a “significant” step towards developing policies and regulations governing civil aviation accessibility, while elevating the readiness of airports and service providers, guaranteeing equal travel opportunities for persons with disabilities and consolidating Jordan’s standing as an inclusive destination aligned with international standards.

For his part, Farajat said that the agreement seeks to reinforce institutional cooperation in refining policies and regulations protecting the rights of air passengers with disabilities and reduced mobility.

Farajat added that the MoU aims to enhance sector compliance with accessibility requirements and reasonable accommodation, delivering higher quality, efficient and inclusive air transport services in line with national legislation and international best practices.

Areas of cooperation include reviewing and updating relevant legislation, harmonising national regulations with international standards, and improving access to facilities, services and related information.

The MoU also covers capacity-building programmes for sector personnel on rights-based approaches and communication etiquette, raising awareness regarding passenger rights, developing a complaints mechanism, and adopting technical specifications for accessible airport infrastructure and civil aviation facilities.

The signing underscores the commitment of both sides to fostering an inclusive air transport sector in the Kingdom, placing the rights of persons with disabilities at the core of policies, procedures and services.

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