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Agreement to Provide Visual Interpretation Services for People with Hearing Impairment


In a press conference yesterday, Umniah signed a partnership and support agreement with “Lahen” SignCom to develop a strong, scalable and flexible business model for providing interpretation services for people with hearing impairments through the Video Remote Interpreting (VRI) technique. The purpose is to increase the participation of deaf and hearing-impaired people and to integrate them into society. The conference was attended by a number of journalists and a group of officials from both parties.


The agreement was signed by the Director General of SignCom, Ra’fat Al-Saifi and the CEO of Umniah, Ziad Shatara. The Secretary General of the Higher Council for the Rights of Persons with Disabilities, Dr. Muhannad Al-Azzeh was in attendance.


Umniah CEO Ziad Shattara confirmed, “Since its inception in the local market, Umniah has sought to contribute effectively to all initiatives and pioneering projects that will have a tangible and positive impact beyond narrow borders to include different sectors of society.” He stressed the importance of startups in stimulating economic growth and sustainable development.


Shatara added, “Through its Center for Entrepreneurship, The Tank, Umniah is adopting and encouraging the spirit of entrepreneurship among young people and is instrumental in providing visual interpretation services for people with hearing disabilities to implement their pioneering ideas and to apply them on the ground.” He pointed out that signing the partnership agreement with SignCom matches with the goals and efforts of Umniah to support pioneers and pioneering programs.  


Shatara confirmed that SignCom is an example to be followed by successful startups because of the pioneering and innovative idea it implemented in addition to having a real need for it. The company's project is based on boosting the rights of persons with hearing disabilities and offers the service of visual communication through sign language for persons with hearing disabilities and for the deaf through the latest technological and communications applications. He expects that the project will gain widespread success not only in the Kingdom, but also in the Arab world.


Shatara pointed out that the SignCom business model is a strong one that deserves support, guidance and technical direction, which is what will be done at Umniah.


Shatara announced that Umniah will provide the visual communication service in sign language in all its branches located in different governorates of the Kingdom for the deaf and for people with hearing imapirment.


Al-Saifi said, “We are very happy to launch our company and our pioneering services in the Arab world from Jordan in providing interpretation services for the hearing-impaired. Our company has developed a flexible business model and application that enables people with hearing disabilities to communicate with anyone, anywhere in the world.”  He also added, “We are pleased to offer smart solutions to help people with hearing disabilities and enable them to integrate into society and launch their creativity. In this way, we could serve our society and help to find the appropriate solutions derived from our company's mission of providing high quality and professional communication services in sign language for a better life.”